The EMBAC Dashboard is distributed through Microsoft 365 and Microsoft Power BI.
In Microsoft 365, to provide an additional level of security for sign-ins, you must use multi-factor authentication (MFA), which uses both a password, which should be strong, and an additional verification method such as Microsoft Authenticator.
Before you begin: Install the Microsoft Authenticator app on your mobile device prior to enrolling in MFA, it is available for Android and iOS. Background: Download and install the Microsoft Authenticator app.
For further assistance: please refer to Microsoft’s video on setting up the Authenticator app.
If you experience difficulty with Microsoft Authenticator, please reference Microsoft documentation and support. These sites provide background about the app and support.
Here is another article that may help you resolve common issues: Common problems with two-step verification for a work or school account.