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Why does the hard copy of the survey show that one of our staff, Jane Doe, as having no photo?

Why does the hard copy (that I printed out to make notations for the current update) show one of our staff, Jane Doe, as having no photo? Jane's photo is uploaded and visible in the survey.

The Directory Profile Summary is not designed to include photos. Because photos can be of various sizes, these are only viewable within the web directory (these photos are resized to be consistent).

You can learn more about the Directory Profile Summary with this post:

If you referring to the PDF Member Directory, the answer is that this Directory is not dynamic and includes the photos available at the time of publishing. The PDF Member Directory is published once a year.