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Why does the Word document not reflect my changes?

Within the EMBA Council Membership Program Survey, the downloadable MS Word document (Directory Profile Summary) is regenerated every night for all member programs in a batch process. This means that the Directory Profile Summary will contain the updates from the previous day.

All current changes to the database will reflected in the online directory except while the annual Membership Program Survey fielding. We take a 'snapshot' of the data prior to the launch the annual benchmark survey so the search engines will not be missing information during the survey fielding. After the fielding of the Membership Program Survey closes, the search mechanisms on the EMBA Council websites will reflect the new directory data.

Related question:
https://knowledge.mbalifecycle.com/helpcenter/i-see-a-word-document-icon-beside-each-program-listed-in-the-portal.-what-is-this-for