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Update: We have renamed the Competitive Intelligence Report to the Program Roadmap & Market Trends Report. Please check out this blog article for more details:

Percept Research Introduces Program Roadmap & Market Trends Report
The fielding year for each survey is referenced here [https://getsatisfaction.com/perceptre.... If you need a Competitive Intelligence Report (with peer comparisons) earlier, you can order an Advance Competitive Intelligence Report to compare to data collected from the most recent fielding year. Reference: https://getsatisfaction.com/perceptre...