How can my program change our report order after we have submitted our EMBAC Membership Program Survey?
We submitted our EMBAC Program Survey, but there was an error in the type of reports we would like to purchase. How can we change the reports requested and receive a new invoice?
The best way to do this is to go back into your school portal and change your report selections for the program of interest.
The invoicing is automated such that a new invoice will be generated if your report selections have changed and you have 'reconfirmed' the survey is completed (invoices are generated in a 'batch' process at night so you will typically receive a new one by the next day).
This also ensures that we provide the correct reports you requested as our Operations team produces these reports based on the registration list that is driven by the Membership Program Survey.
How do we change the reports we have selected?
1. Reenter the Membership Program Survey using your program-specific survey link. Contact Percept Research here if you need assistance recovering your survey link.
2. Select Section Navigation Button at the bottom of the survey page.
3. Select Section L: Benchmarking Report Options. Make all of your report selection changes and continue to click 'Next' until you get to Section M.
Once you get to the end of the survey (this is the last section unless you ordered a Peer Report) and click 'submit', the system will automatically generate a new invoice and your selections will be changed in our registration list.
Note: You will need to 'confirm' the survey completed again in order to make these changes to the system and generate an invoice. Here is a support article about confirming your survey:
Why do I have to "confirm" my data for the EMBAC Program Survey?