General Support
Articles not specific to a particular project or study.
- What is Uniform Group Analysis (UGA)?
- What are my options for paying for Percept Research surveys and services?
- Our institution is concerned about confidentiality and the use of data we submit in this survey. Which questions can we skip within this benchmarking survey?
- Opening the Shared Folder Link in a Private Window
- How does Percept Research ensure the deliverability of survey invitations?
- How do I test the Percept Research as a safe sender for the survey?
- What can we do to prevent our survey invitations from being blocked?
- Why can I not use a generic or role-based email address in your form?
- What is a vCard?
- We need your feedback via the survey not as an email response
- What is the Dynamic Topline Summary?
- Why should I not include an other (specify) open-ended question in a grid/matrix question?
- What is an Other (specify) question type?
- Understanding Unipolar vs. Bipolar Likert Scale Questions
- Why are neutral responses not displayed in the top-2 and bottom-2 charts?
- What is a matrix question?
- Why was my account suspended for nonpayment of invoice?
- What is a double-barreled question?
- What's difference between a survey and a questionnaire?
- How to add Percept Research to your Gmail allowlist?
- How to add Percept Research to your Outlook allowlist?
- Why am I getting an invoice reminder when we have already paid?
- What is the optimal number of 'top choice' options to include in a survey question?
- How do I resolve a declined credit card payment?