How do your GME Lifecycle Surveys measure learner Return on Investment (ROI)?

Our Graduate Management Education (GME) Student Exit Survey and Alumni Survey measure learner return on investment (ROI) through a series of key performance indicators. We evaluate the growth, effectiveness, and satisfaction of learners to ensure GME programs provide measurable benefits, including:

1. Movement in Personal and Professional Development Learning Outcomes: Measures the level of growth and development in both personal and professional capacities.

2. Impact on Career, Personal Goals, and Employer: Assesses how the program has helped students achieve their career objectives and personal goals, and its effect on the employer's satisfaction/perception.

3. Ability to Be Promoted: Gauges the career progress of our students/alumni, specifically if the program has been influential in promotions.

4. Effectiveness in Current Job: Measures graduates' ability to translate their learning into performance at the workplace.

5. Expectation vs Receiving New Responsibilities: Evaluates learner expectation of growth against the new responsibilities taken upon exiting the program.

6. Expectation vs Receiving a Promotion: Compares the expectation of career advancement against the actual promotions received upon program exit.

7. Salary Entering Program vs Salary Exiting Program (or Current Salary as Alumni): Tracks the financial growth of our learners focusing on the difference in salary before and after the program.

Furthermore, we juxtapose this impact based on the career archetype of each learner:

• Climbers: Focused on progressing within their current career path.

• Switchers: Intent on transitioning to a new career or industry.

• Founders: Intent to start (or have already started) their businesses after the program.

These diverse metrics ensure we measure a comprehensive picture of ROI during the learners' educational and professional journeys.